RIEVENT SUPPORT PORTAL

How can we help you?

We wanted to make you aware of a disruption of service event that occurred and impacted some of our customers on March 14, 2019. This event began at approximately 4:00 a.m. (EST) and lasted through mid-morning. After investigating, we distilled the source of the event to a previously unprotected overflow of requests. This threat has since been identified and protections were implemented to prevent a repeat episode. The Rievent team has taken this very seriously and is working on further mitigation strategies for these types of events in an effort to prevent a future disruption of service.

We regret any inconvenience to you or your learners and are committed to investing in additional measures to ensure business continuity.

You can submit a request via this support portal, or direct your email to adminsupport@rievent.com to automatically create a ticket. (More Info)