Rievent does not support sending custom emails to learners, as this can cause global platform functionality issues. For more details, please contact support.
To send out a reminder email to in-progress learners:
- First, export an email list of all the in-progress learners for an activity.
Go to the Records tab and set the Find field as "in-progress but not completed." Then, set the View As field to "comma-separated-text (.csv)" and click Search. Download the file.
Note: You can also export a list of in-progress learners for all your activities by performing the same steps above, except with ALL PROGRAMS selected from the Manage Your Program.
- Compose the reminder email using an email application external to Rievent (Gmail, Outlook, Campain Monitor, MailChimp, etc).
For sending an email to a small group of people, it is easy to simply copy-paste the Email Address column from the spreadsheet into the To field in Gmail or Outlook.
You can also send personalized, mass email through Gmail and Outlook by using a Mail Merge application. If you use Outlook, there is a built-in mail merge feature in Microsoft Word that allows you to easily compose your email, select your recipient list (the CSV file), then send the email. See the detailed instructions here.